Frequently Asked Questions


What type of drainage survey do I need for a home buyers survey?

For a homebuyers drain survey, it is recommended that you have a full comprehensive CCTV Drain Survey to ensure there are no issues. For more information visit our Home Buyers Survey page.


What causes blocked drains?

The main cause of blocked drains is unflushable items such as wet wipes, cigarettes & substances such as grease or fat being flushed/poured down the drain. Other causes of blocked drains could be pipe damage - If you're unsure to the cause, call us today. 


What are the signs of a blocked drain?

There are many symptoms of a blocked drains some of the most common may be foul odours, slow draining sinks, overflowing toilets, gurgling sounds within the pipes.


How long does it take to unblock a drain?

This may vary due to the size of the blockage and cause of damage. Call us today and one of our engineers may be able to help.


How do I prevent drain blockages in the future?

The most effective method of preventing drains is to avoid flushing non-flushable items such as wet wipes, cigarettes etc. Always dispose of grease/fat in the bin to avoid any build up.


When are CCTV Drain Surveys necessary?

CCTV Drain Surveys are used to diagnose the damage caused to a pipe, and the severity of the damage. 


Do you charge a fee for an emergency callout?

No. Drain Doctor do not charge for any callouts.


What are your opening hours?

We are open 24/7.